Soy Candles - Candle Crest Home


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Shop Soy Candles

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  • Jar Soy Candles


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    Shop Candle Warmers

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  • All Candle Warmers


  • Plate Candle Warmer


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    Candle Information

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  • Learn About Soy Candles

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    Customer Service

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  • Candle Crest Order Help and Information


    If your question is not answered below please email us or
    call us direct at (815) 704-3809 for assistance. We normally respond to
    email inquiries within 1 business day.

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    How can I place an order?

    What forms of payment do you accept?

    How soon will I get my order?

    How is my order shipped?

    How much will shipping cost be?

    Is my personal information secure?

    What is your return policy?

    What if there is a problem with my order?

    What is your privacy policy?


    Placing An Order
    You can place an order with Candle Crest either by phone, by email,
    or right off the web. Simply add the item(s) using the "Add To Cart" button.
    When ready to check out use any of the "View Cart" buttons located on our
    website. Ordering online is easy and secure! All orders are SSL Encrypted
    to safeguard your bank card and personal information.


    What forms of payment do you accept?
    We accept Visa, Mastercard, Discover, AMEX, PayPal and Google CheckOut.
    NOTE - when using a credit/debit card we only ship to the "bank confirmed billing
    address" of the card. Items paid with Paypal only ship to the Paypal "confirmed
    address".A confirmed address is the address where you receive your credit/debit
    card billor statement or has been confirmed thru Paypal.


    How soon will I get my order?
    Orders generally ship within 2-3 business days of receiving your order.
    If a candle fragrance is out of stock we will notify you that there may be a delay
    in shipping your order.


    How is my order shipped?
    We usually ship via FedEx or USPS - If you need an item faster
    please let us know (expedited shipping charges will apply).


    How much will shipping cost be?
    We charge a flat rate shipping charge of $8.95 on all orders regardless
    of it's weight so you do not have to worry! This offer is valid on all USA
    orders. We also offer free specials from time to time so keep a look-out at
    the top of our page for current promotions.
    We do not ship to international addresses at this time.


    Is my personal information secure?
    Our shopping cart is SSL Encrypted to safeguard your bank card and personal information.


    What is your return policy?
    All returns or exchanges require our authorization. You must notify us within 7 business
    days of delivery of your order to initiate a return or exchange and receive a Return
    Authorization (RA). Original shipping charges (and return shipping charges) are not refundable. A
    copy of the original invoice should be included with the return. All returns must be in the same
    condition
    as when we shipped it to you. Additional fees may be charged if we incur any
    time or expense to make your returned item saleable. No credit or refund will be given
    on returns without a valid Return Authorization or if product has been used.


    What if there is a problem with my order?
    If for any reason there is a problem with your order please contact us immediately.


    What is your privacy policy?
    At Candle Crest your privacy is important to us. All information collected on our site
    is kept confidential and will not be shared or sold in any way.


    Candle Crest Soy Candles



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    Add Candle Crest Soy Candles to your favorites !

    Jar Soy Candles     Travel Tin Candles     Country Collection    Soy Tarts    Soy Tealights

    White Candles Unscented Candles    Candle Gift Sets    Candle Sample Packs    Designer Soy Candles

    Candle Club Information    Soy Candle Specials    Reed Diffusers    Candle Warmers     Candle/Tart Combo

    Learn About Soy Candles    Candle Tips and Tricks    Candles FAQ    Contact Us    Order Help

    Site Map    Candle Fundraisers    Wholesale Candles   


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